Shipping is free and fast for any order over $50 (offer valid in contiguous 48 United States only). If your order total is $50+, standard shipping's on us!
We charge a flat rate fee of $8.95 for any order less than $50.
We ship to Canada and internationally. Each order varies by shipping costs based upon the weight and destination. Please contact us by phone at 1-800-918-7492 or send an email to support@crosspeakproducts.com for a custom shipping quote.
We only ship with premium carriers, such as UPS & US Postal Service, to provide you fast, expedited and reliable shipping. We work hard to ship your order as fast as possible. Many of our orders will ship within 1 - 2 business days (Mon - Fri) after credit card approval. You will receive your order with standard shipping in 7 - 10 business days. Although, many customers receive their orders before the shipping time estimate.
The following issues may result in delayed shipping:
Orders with multiple items may be delivered in separate shipments.
Once your order is shipped, you will receive a billing receipt via email which will include your tracking number. You may track your shipments at any time by clicking on the tracking link in your email.
Our priority is to provide excellent customer service and to optimize your experience. We assure we listen. We are always available to personally answer any questions you may have before and long after your purchase. We are dedicated to help achieve your dog’s success through healthy and active lifestyles.
We bring the products to life online so that you are able to make the best informed decision before buying. Our product review team offers hands on product reviews and videos of their dogs actually using the products we sell in the appropriate activities. Our product review team consists of a variety of dog breeds and sizes.
Yes, we offer free ground shipping on every purchase order over $50! There is no end date.
Our store features the latest SSL Encryption to keep your information secure. We care about your privacy and will protect it. We will not share your information with unknown third parties. We accept most major credit cards, debit cards, PayPal, and more to provide you with the most safe and convenient payment options available.
You can join our Pack for FREE products, special discounts, and savings on future orders. Plus, being part of our community is filled with fun dog pictures, stories, and adventures!
Our goal is to achieve your complete satisfaction. If your purchase is not what you expected, let us know. We will make every reasonable effort to make it right. We want you and your dog to be happy!
Over 10% of all proceeds are donated to local charities to give back to our community. Have a favorite local charity? Let us know.
Kong Dog Jacket with 3 Coat Options The Kong Dog Jacket is the most flexible and versatile coat for your dog. No matter what the weather is like, you have an option to keep your dog warm and dry. The Kong Dog Jacket gives you the flexibility of ha... Read More
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Muttluks All Weather Dog Boots No more torn up paws! Get the paw protection your dog needs for your outdoor adventures. The Muttluks All Weather Dog Boots are a great solution from summer to winter. The booties can also be used for indoor use to p... Read More
Guardian Gear Aquatic Dog Life Jacket & Pet Preserver The Guardian Gear Aquatic Dog Life Jacket features an 18 MM foam core to keep your dogs safe in and around water. It is quick fitting and perfect for vacationing with water-loving dogs by t... Read More
Chilly Dogs Fleece Dog Sweater The Chilly Sweater is the perfect fleece for cool fall and spring weather! Designed for 25° - 60°F makes it nice to wear outdoors on chilly days (even mild winter days) and indoors on cold nights. Great for sleeping ... Read More
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