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How To Order

Placing an Order

It is quick and easy to place an order on! Simply browse our dog products by outdoor activity or product category. When you find an item you are interested in, add the item to your shopping cart. Continue to shop for items of interest. Click "Cart" at the top of the page to view the items in your cart at any time.

Once you have finished shopping, click on "Checkout" at the top of the page and follow the prompts. If you're not logged in, you will be asked to do so. If you are a new customer, click on "I'm a new customer". Registration is fast and easy!

Cancelling or Changing an Order?

Once an order has been submitted, it will be processed quickly to ensure your package is shipped promptly. If you need to cancel or change your order, call us at 1-717-296-8671 as soon as possible to see if we can make the change for you. Please note that we may not be able to cancel or make changes to your order once we have shipped the item(s).

Using Store Credit as Payment

To use store credit or gift certificates, shop as normal. During checkout, you will be prompted to enter in the store certificate code number.

Payment Options

Our checkout is safe, secure and easy! Simply enter your shipping address and payment information. We accept most major credit cards, debit cards, and PayPal to provide you with the most safe and convenient payment options available.

We accept the following payment methods:

Sales Tax

Cross Peak Products is required by law to charge appropriate sales tax for orders that ship to addresses within the state of Pennsylvania.